Effective Date: February 13, 2026
Organization: ImBright
Website: https://www.imbright.org
Contact: support@imbright.org

Overview

This policy explains how cancellations and refunds work for ImBright memberships and coaching programs. By purchasing any ImBright service, you agree to the terms outlined below.

1. Membership Subscriptions

Self-Guided Membership ($5/month)

Community Coaching Membership ($49/month)

Both memberships are billed monthly on a recurring basis.

Cancellation

You may cancel your subscription at any time. After cancellation:

• You will not be charged again.

• Access will continue until the end of your current billing period.

Refunds

• We do not offer refunds for past billing cycles.

• We do not provide prorated refunds for partial months.

• Missed group sessions do not qualify for refunds.

2. 6-Week 1-on-1 Coaching Program ($495)

The 6-Week Coaching Program reserves dedicated time and scheduling.

Refunds

• Payments are non-refundable once the program has begun.

• If you withdraw before the first scheduled session, you may request a refund minus any administrative or processing fees.

Rescheduling

• At least 24 hours’ notice is required to reschedule a session.

• Sessions canceled with less than 24 hours’ notice may be counted as used.

• Genuine emergencies will be handled with flexibility at our discretion.

Program Completion Window

The program is designed to be completed within six consecutive weeks. Extensions may be granted only in exceptional circumstances.

3. Single Coaching Sessions (If Offered)

• Payment is required in advance.

• 24-hour cancellation notice is required.

• Late cancellations may result in forfeiture of the session fee.

• No refunds are issued after a session has occurred.

4. Technical Issues

If you experience technical issues accessing digital content or attending a live session, please contact us promptly at support@imbright.org. We will make reasonable efforts to resolve access problems.

5. Payment Disputes

If you believe a charge has been made in error, please contact us before initiating a payment dispute. We are committed to resolving concerns fairly and professionally.

6. Policy Updates

ImBright reserves the right to update this Refund & Cancellation Policy at any time. The most current version will always be posted on our website.

If you have questions about this policy, please contact:

ImBright
support@imbright.org